Vietnamese banks attach importance to each transaction - Consumers benefit

The most obvious is that we are increasingly familiar with the concept of concessions from Vietnam banks.

Vietnam-bank

Vietnam News - Along with the continuous development of banking services, customers are increasingly returning to their "god" position when trading. The most obvious is that we are increasingly familiar with the concept of concessions from Vietnam banks.

On the bank side, incentives are also continuously invested in quality to meet the psychology and needs of customers. For example, the more savings the program receives, the more valuable gifts the International Bank (VIB) is deploying with gifts from well-known brands and a variety of ways to engage customers.

Improve customer service quality


The quality of customer service in the banking sector has greatly improved over time, which can be seen from the welcoming and dedicated guidance to customers from the door of the transaction room compared to the disturbing administrative mechanism. Ha ago. Or if the customer comes back from the second time, remembering the customer name right in the first greeting of the banker is no longer a rarity.

Ms. Lan Huong (Binh Thanh District, Ho Chi Minh City) said: "I have deposited savings at VIB bank near my home. Whenever I come here, I feel like home because you welcome. very thoughtful, understand the transactions I used and advised my needs very professionally and whole-heartedly ".
 


See more: Top Banks in Vietnam 


Attractive incentive program, practical service products


The bank's incentive programs are constantly changing in the direction of meeting the customers' psychology and needs. For saving customers, banks have started giving branded gifts instead of mass-produced gifts. For example, with more and more savings programs receiving more valuable gifts from VIB, reputable brands such as Non Son, Lego, American Tourister were present in the list of gifts for saving customers.
 


Accordingly, if you just need to send or send from VND 100 million and 6 months or more at VIB, customers will receive attractive gifts such as: American Tourister travel suitcase, personal health insurance package. , Minh Long tea set, creative Lego set, auto umbrella and fashionable helmet. Customers can also deposit money at any time, without space and distance through the website www.vib.com.vn or the MyVIB application. Gifts when deposited in this form will be converted into cash and immediately transferred to the payment account of open customers at VIB, at the rates of VND 250,000, VND 500,000 or VND 2.5 million depending on the value of the money. to send.

Banking products and services are also increasingly diversified and bring practical benefits to users. From attractive savings interest rates to additional incentives for depositors, from payment accounts to ATM networks linked between banks to ATM withdrawal fees and money transfer fees, ... Close Most of them have an unconditional exemption program for all VIB online and ATM money transfer fees, helping customers save millions every year.


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Large transaction space, convenient online banking  

Along with expanding the network through increasing transaction points, banks also invest heavily in renovating the transaction space of existing branches, bringing a spacious and spacious trading space. create maximum comfort for customers. At the same time, banks also boosted digital banks and step by step affirmed themselves with the recognition from international organizations. Recently, VIB's Digital Bank has been honored by The Asset as the Digital Bank of the Year for 2 consecutive years 2017 and 2018.

On the digital banking platform, customers can easily carry out hundreds of services, from bill payment of electricity, water, telecommunications, monthly insurance to fast money transfer within 5 minutes for bank accounts. other goods.

When banks increasingly focus on each transaction with customers, customers will benefit first. However, in the opposite direction, the bank also has an effective solution for the win - win problem when it is a factor that attracts customers, making them become more engaged, more traded and will introduce banks. to many others, contributing to the bank's sustainable development. From Vietnam

 

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Breaking Vietnam news | Vietnam's #1 News Site | Viet-News.com: Vietnamese banks attach importance to each transaction - Consumers benefit
Vietnamese banks attach importance to each transaction - Consumers benefit
The most obvious is that we are increasingly familiar with the concept of concessions from Vietnam banks.
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